Open Works is a technology consultancy

Making organisations work. Really work.

We help technology organisations bridge the gap between strategy and reality, design better ways of working then stay involved until the change actually sticks.

What we do

Technology alone can't solve organisational friction because lasting change starts with people.

Open Works is a London-based technology consultancy that helps organisations design better ways for people, technology and processes to work together. We start by understanding the strategic intent, then uncover what's really getting in the way of the people doing the work, and build from there.

When the design work is done, we don't walk away. We stay involved until the change has become part of how the organisation works. You're not left with an expensive implementation and more pressure on your teams. You're left with ways of working that your people understand, own and can sustain long after we've gone.

How we are different

Not another framework. Not another deck.

We are human first

Change is a human challenge before it is a technical one. We focus on how people actually work, how decisions get made, and what needs to shift for new ways of working to stick.

We go beyond strategy

Most advisors produce a strategy and move on. We stay through the difficult, unglamorous middle until change actually lands.

We work with reality

Frameworks assume perfect conditions. Real organisations don't look like that. We start with what is actually there and build from it.

We build lasting internal capability

The goal isn't for us to stay forever. It's to leave your organisation stronger, more confident and better equipped to keep improving long after we've stepped away.

Who we work with

Some organisations are a natural fit for how we work.

Open Works partners well with technology organisations who are passionate about what they do and are serious about making real, impactful change. We thrive off that energy.

We are likely a good fit if your organisation is:

  • Struggling to turn strategy into consistent delivery
  • Honest about the gap between where you are and where you want to be
  • Open to challenge, including on things that have become accepted as normal
  • Looking for a partner to work alongside, not a vendor to hand work to
  • Working on something that has a positive impact on the world.

We work best with organisations that value collaboration, openness and practical delivery. If you're looking for a traditional consultancy that supplies resources, fixates on constraints and outputs before handing over a PowerPoint and moves on, we're probably not the right fit.

Next steps

If something here sounds familiar, it is probably worth a conversation.

We work with a small number of organisations at a time, which means every engagement gets the depth it deserves. Tell us what you are dealing with and we will be honest about whether we can help.